Shipping & Returns

Every shirt lands in 7–12 days, tracked. UK delivery is free on every order. Flash Drop orders are always delivered free, and because Flash Drop shirts are pre-packed they arrive in 1–3 days.

Delivery times

Allow 7–12 days from the day you order. Every kit is checked by hand and quality-controlled before it is sent, and every order goes out tracked so you can follow it to your door. UK delivery is free on every order. Flash Drop orders are always delivered free, and because Flash Drop shirts are pre-packed they arrive in 1–3 days.

Our delivery on time promise

Most orders arrive in 7–12 days. Once in a while — a busy spell, a holiday abroad, a parcel sitting in a depot — one takes longer.

If your order takes more than 14 days to arrive, your next shirt is free. Email orders@kicksandkits.org with your order number. When you next order, tell us the shirt and size you’d like and we’ll add it to that order at no cost. There’s no time limit on using it.

One free shirt for each late order, added to the next order you place with us. It can be any fan-version shirt, adult or kids; player versions, jackets, tracksuits and name and number printing aren’t included. The 14 days runs from the day you order to the day it arrives, and it covers every order. It’s on top of your normal rights.

Questions before you order?

Email orders@kicksandkits.org with the club and size you’re after and we’ll get back to you.

Why it's worth the wait

We don't cut corners. Every Kicks & Kits shirt is made from premium, matchday-spec fabric and inspected in detail — stitching, badges, print and finish — so what lands on your doorstep looks and feels the part. When a kit takes a little longer, it's because we'd rather send you something we're proud of than rush out something that isn't. The quality speaks for itself, and once it's on, you'll understand exactly why it was worth waiting for.

Returns

Personalised shirts can’t be returned unless they’re faulty, and we don’t do exchanges, so please check the size guide before you order. If anything arrives faulty, damaged or not what you ordered, we’ll replace or refund it. Change-of-mind returns on non-personalised items are at your own cost; the conditions are on our Returns & Refunds page.